Responsible Gaming
Gambling Should Be Entertainment
Online betting and casino games are designed purely for entertainment purposes. They should never be viewed as a way to earn money, supplement income, or solve financial problems. The house always has a mathematical advantage, and losing is a real possibility. Play only with money you can afford to lose, and treat any winnings as a bonus, not an expectation.
Age Verification
In Canada, you must be at least 18 years of age (or the legal gambling age in your province) to participate in online betting. Some provinces have higher age requirements. We are committed to preventing underage gambling and verify the age of all participants. If you are under the legal age, you are not permitted to use our services.
Warning Signs of Problem Gambling
Gambling can become problematic. Please review the following checklist. If you recognize these behaviors in yourself or someone you know, help is available:
- Chasing losses by gambling more to recover money lost
- Spending more time or money on gambling than intended
- Hiding gambling activities from family, friends, or professionals
- Neglecting work, school, or family responsibilities due to gambling
- Using gambling to escape stress, anxiety, depression, or other problems
- Lying about the amount of time or money spent gambling
- Experiencing anxiety, irritability, or restlessness when unable to gamble
- Borrowing money or going into debt to finance gambling
- Failed attempts to cut back or stop gambling
- Gambling despite financial, legal, or personal consequences
Self-Help Tools
We provide responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the total amount you're willing to lose during a session or time period
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently block your account to prevent access to gambling services
- Time-Outs: Take a break from gambling for a set period without closing your account
To access these tools, visit your account settings or contact our support team.
Support Organizations
If you're concerned about your gambling habits, free and confidential support is available. Here are trusted organizations serving Canadian residents:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
A leading Canadian organization providing resources, research, and support for responsible gambling.
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (confidential, 24/7)
A comprehensive resource for problem gambling treatment and support.
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Provides free counseling and support services for problem gamblers. - GamStop
Website: www.gamstop.co.uk
A national self-exclusion scheme for UK residents.
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Confidential counseling and support services for problem gambling.
International
- Gamblers Anonymous
A peer-support fellowship with meetings worldwide for those seeking recovery from gambling addiction.
If You Need Help
Problem gambling can happen to anyone. Seeking help is a sign of strength, not weakness. If you or someone you know is struggling with gambling:
- Reach out to one of the support organizations listed above
- Contact our customer support team to activate self-exclusion or set account limits
- Speak with a trusted friend, family member, or mental health professional
- Call a gambling helpline immediately if you're in crisis
You are not alone. Help is available, and recovery is possible.